Versand
Do I need to pay carriage?
We offer FREE DELIVERY when you spend €1000 and over.
Important: Please note we can only deliver to registered business addresses, We cannot deliver to overseas residential addresses due to the nature of the products and shipping methods used. It is likely your order will be shipped on a pallet.
Please contact orders@providereurope.com prior to checkout if you have any questions regarding your order or delivery.
We offer competitive shipping prices for all online orders.
At checkout, you can select if you would like to ship using Standard or Express delivery.
Please kindly note we operate a Minimum order value of €500.00 Excluding delivery and VAT if applicable. If the basket order value is under €500.00 it will not let you complete your purchase and will show order invalid. Please return to the basket and increase to the minimum value.
We are a trade only website and sell products in inner or outer boxes only, you will note when placing your order the item will be rounded to the nearest full box quantity.
Shipping Rates
EU Zone 1
Belgium, Luxembourg, Netherlands
- Standard International Delivery - €15.00 or FREE on orders of €1000 or more
- Express Tracked Delivery - €35.00 or €10.00 on orders of €1000 or more
- Orders with Tubes will ship on a pallet €75.00 (Minimum order value €500 applies)
EU Zone 2 & 3
Austria, Bulgaria, Denmark, Finland, France, Germany, Greece, Italy, Portugal, Romania, Spain, Sweden, Monaco
- Standard International Delivery - €20.00 or FREE on orders of €1000 or more
- Express Tracked Delivery - €40.00 or €15.00 on orders of €1000 or more
- Orders with Tubes will ship on a pallet €75.00 (Minimum order value €500 applies)
EU Zone 4
Croatia, Cyprus, Czechia, Estonia, Hungary, Latvia, Lithuania, Malta, Poland, Slovakia, Slovenia
- Standard International Delivery - €45.00 or FREE on orders of €1000 or more
- Orders with Tubes will ship on a pallet €70.00 (Minimum order value €500 applies)
United Kingdom
- Standard International Delivery - £9.99 or FREE on orders of £750 or more
- Orders with Tubes will ship on a pallet £50.00 (Minimum order value £500 applies)
Rest of World
- Standard International Delivery - €75.00 or €25 on orders of €1000 or more
- Orders with Tubes will ship on a pallet €95.00 (Minimum order value €500 applies)
When will I receive my order?
We aim to get all orders placed before midday (Monday to Friday), dispatched on the same working day, however this is subject to change. Our Sales Support team will be in touch if there are any changes to your delivery prior to your goods being dispatched.
Shipping Terms
What is DDP?
DDP stands for Delivered Duty Paid. It is an international trade term used in shipping and logistics to specify that the seller (Provider Europe) is responsible for delivering the goods to the buyer's designated location, cleared for import, and paying all applicable duties and taxes.
Do I pay anything in addition to my invoice?
No, there are no additional charges. Your invoice value will include any delivery charge if this is applicable. If your order value is over €1000 then the order can be sent free of charge.
What is the minimum order value?
Please note there is a €500 minimum order value, excluding delivery costs. This is applicable to all orders.
Can I track my order?
Yes, please allow 24 hours from the order confirmation email being received. Tracking details will be provided. If you need to get in touch with anyone urgently after placing your order please email orders@providereurope.com and we will get back to you as soon as possible. We aim to respond to all customer inquiries within 48 hours.
For any information regarding delivery, products or pricing, please email our dedicated team at sales@providereurope.com, who will gladly assist you.